Redirect Health CEO Paul Johnson shares the pitfalls of health insurance with national healthcare magazine, MedCity News, in an article that shines a spotlight on the issues of claims and payments. Paul discusses the problem of provider reimbursement – and the fact that insurance companies toss out claims for coding errors or simple administrative oversights. Doctors submit the same claims – again and again – but in many cases never receive payment. This process builds in needless time and administration, drives up the cost of insurance, and cheats doctors of their earnings – and that’s just one tiny problem in an industry that’s rife with waste.

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